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There are many web stores present on the web. Business websites cant use the same features of ecommerce sites. For effective marketing and selling goods or services online, you will need certain features integrated in your ecommerce websites. These features make your website easy to accessible and user-friendly. If you fail to provide a user friendly website, users may switch to other sites. Here are some important features that you should not miss in your ecommerce website.
The ultimate goal of your e-commerce site is to make sales. Many people still dont feel comfortable to make payments through online transactions. You would be better off if you include ordering processes by fax, telephone and ordinary mail. In fact, to have a telephone number for customer support and order is a must for any e-commerce site as it gives buyers some extra feelings of security. That way they know that they can always talk to a live person if anything goes wrong.