Home / Services / WhatsApp Business API
WhatsApp Business API
Powerful conversations. Stronger relationships. Better business.
Amuwa is an official WhatsApp API provider in India and a Meta partner. Customers message you, an AI chatbot answers instantly, and every lead lands in your AI CRM.
Today
✅ Demo booked
Saturday, 17 Oct · 11:00 am
We will call you on this number.
Message
- Customer message
- Instant AI reply
- Booked & confirmed
Illustrative demo with sample data
Inside your WhatsApp team inbox
See how it works, step by step. Tap a step to see where it happens.
Riya Shah · from Instagram ad
Hi! Is the 2 BHK at Green Valley still available?
AI · 2 secYes! 2 BHK starts at ₹68 lakh. Here's the brochure 📄 Would you like to visit?
Assigned to Priya (Sales)
Hi Riya, I'm Priya. Shall I book a site visit for Saturday 11 am?
- 1A customer messages youFrom an ad, your website or a QR code, every chat lands in one shared inbox.
- 2AI replies in secondsThe AI answers common questions instantly, 24/7, and shares brochures or prices.
- 3The right person takes overHot leads are assigned to your sales team with the full conversation.
- 4Follow up at scaleLabels, customer details and broadcasts help you follow up with thousands at once.
Sample screen with example names and figures.
WhatsApp vs WhatsApp Business API
Same platform. Completely different capabilities.
WhatsApp Business (small businesses)
- Manual replies
- Limited users
- Basic customer communication
- Manual follow-ups
- Limited broadcast capability
- No CRM integration
- No AI calling
- Difficult to manage high enquiry volume
WhatsApp Business API (growing and large businesses)
- Instant automated replies
- Multiple team members can manage chats
- AI chatbots and automation
- Automatic follow-ups and reminders
- Bulk messaging at scale
- Integrates with CRM and business tools
- AI calling and workflow automation
- Handles thousands of conversations simultaneously
How it helps your business
What changes for you, in plain words.
- 2 secondsReply in seconds
- 20Reach everyone at once
- ✓No lead forgotten
- Before6 hoursWith Amuwa2 seconds
Reply in seconds
Customers get an answer while they're still interested.
320 customers reachedReach everyone at once
Send offers and updates to all your customers in one go.
- Amuwa InboxRiya Shah assigned to Priya · reply due in 5 minnow
No lead forgotten
Every chat is assigned and followed up.
Illustrative example with sample figures. Actual results vary by business.
WhatsApp Bulk Messaging
WhatsApp bulk messaging, the official way
Send offers, new arrivals, reminders and updates to thousands of customers at once, through the official WhatsApp API. Your verified business name shows on every message, and your number stays safe.
- Opted-in customersMessages go to customers who agreed to hear from you, as WhatsApp requires.
- Meta-approved templatesWe prepare and submit your templates, so campaigns are approved and delivered.
- Personal at scaleAdd each customer's name, order or appointment, with images, PDFs and buttons.
- Delivered, read, repliedSee who received, read and replied to every campaign.
- Replies handled by AIThe AI chatbot answers replies instantly and hands hot leads to your team.
- Saved to your AI CRMEvery reply becomes a lead in the Amuwa AI CRM for follow-up.
Compare
WhatsApp Business app vs WhatsApp API
Same WhatsApp for your customers, very different tools for your team.
| WhatsApp Business app | WhatsApp API | |
|---|---|---|
| Replies | Manual | Instant, automated, with an AI chatbot |
| Team members | Only a few people on one number | Many team members in a shared inbox |
| Bulk messaging | Small broadcast lists | Bulk messaging at scale |
| Follow-ups | Manual | Automatic follow-ups and reminders |
| CRM connection | No | Connects to the AI CRM and business tools |
| Chat volume | Hard to manage when busy | Thousands of conversations at once |
| Best for | Small shops with a few chats a day | Growing businesses with a team |
FAQ
WhatsApp API and bulk messaging: your questions answered
Straight answers about the WhatsApp API, WhatsApp bulk messaging and how Amuwa sets it up for you.
ProviderIs Amuwa an official WhatsApp API provider?
Yes. Amuwa Corporation is a WhatsApp API provider in India and an Official Meta Business Partner and Google Partner, based in Ulwe, Navi Mumbai, Maharashtra. We set up the official WhatsApp Business API with an AI chatbot, bulk messaging, a shared team inbox and the AI CRM.
ChatbotCan I add an AI chatbot to my WhatsApp?
Yes. With the WhatsApp API, an AI chatbot answers customer questions 24/7, shares prices and brochures, books appointments on Appointo and hands hot leads to your team, while every chat is saved to your AI CRM.
Bulk messagingWhat is WhatsApp bulk messaging?
WhatsApp bulk messaging means sending one message, such as an offer, a new collection or a reminder, to many customers at once. With the official WhatsApp API it is sent as a Meta-approved template to customers who agreed to hear from you, and each message can be personalised with the customer's name or order details.
RulesIs WhatsApp bulk messaging allowed?
Yes, when it is done through the official WhatsApp Business API. Messages must go to customers who opted in and use templates approved by Meta. Unofficial tools that blast messages from a normal WhatsApp number break WhatsApp's rules and often get the number banned. Amuwa sets up the official route for you.
BasicsWhat is the difference between the WhatsApp API and the WhatsApp Business app?
The free WhatsApp Business app works on one phone with manual replies and small broadcast lists. The WhatsApp API (WhatsApp Business API) lets many team members share one number, adds AI chatbots and automatic replies, connects to your AI CRM and sends bulk messages at scale. Read the full comparison.
PricingHow much does the WhatsApp API cost with Amuwa?
Amuwa's WhatsApp API plans start at ₹2,000 a month, ₹8,000 for 6 months or ₹12,000 for 12 months, with automation and support included. WhatsApp conversation charges are billed by Meta at Meta's rates. See WhatsApp API pricing.
LimitsHow many messages can I send at once?
Meta sets a daily limit on how many customers a business can start conversations with. The limit rises automatically as your number sends more messages and keeps a good quality rating. We verify your business and guide you so your limit grows safely.
LocationDo you provide the WhatsApp API in Navi Mumbai?
Yes. Amuwa Corporation is based in Ulwe, Navi Mumbai, and sets up the WhatsApp API for businesses across Navi Mumbai, Mumbai, Maharashtra and the rest of India. Setup is done online, so you don't need to visit our office.
Ready to grow your business?
Book a free demo and see how Amuwa can automate your customer conversations.